Refund Policy

Effective Date: July 2026

At FlickStays Pvt. Ltd., we are committed to providing a transparent and secure booking experience. By making a reservation through the FlickStays website or any direct booking channel, you acknowledge that you have read, understood, and agreed to this Refund Policy.

1. Non-Refundable Booking Policy

All reservations made through the FlickStays website are strictly non-refundable. Once a booking is confirmed and payment has been successfully received, no cancellation, refund, modification, adjustment, transfer, booking credit, or rescheduling shall be permitted under any circumstances, except where required by applicable law.

2. Payment Confirmation

A reservation shall be considered confirmed only after FlickStays has successfully received the full booking payment.

If a payment transaction is declined, fails, remains pending, is reversed, is interrupted due to technical issues, or is not successfully received for any reason, the reservation shall not be considered confirmed, and FlickStays shall not be responsible for holding the room, blocking inventory, or guaranteeing the booking.

Guests are advised to verify that they have received a booking confirmation before assuming that their reservation has been successfully completed.

3. No-Show Policy

If a guest fails to arrive on the scheduled check-in date without prior notice, the reservation will be treated as a No-Show.

No refund, credit, adjustment, or rescheduling shall be provided.

4. Early Check-out

Guests who voluntarily check out before their confirmed departure date shall not be entitled to any refund, adjustment, credit, or reimbursement for unused nights.

5. Reservation Modifications

Bookings made through the FlickStays website cannot be modified after confirmation.

Requests for a change of check-in date, check-out date, room category, guest name, occupancy, or stay duration shall be entirely at the sole discretion of FlickStays and may not be permitted.

6. OTA (Online Travel Agency) Bookings

Reservations made through Airbnb, Booking.com, Agoda, MakeMyTrip, or any other Online Travel Agency (OTA) shall be governed by the cancellation and refund policy selected on the respective booking platform.

Refund requests for OTA reservations must be submitted directly through the same platform where the reservation was made.

7. Payment Gateway & Transaction Charges

Payment gateway fees, bank charges, currency conversion charges, convenience fees, and any other third-party transaction costs may be charged separately at the time of making the reservation, wherever applicable.

These charges are determined by the respective payment service providers and are separate from the accommodation charges.

8. Refunds Not Applicable

No refund shall be issued in the following situations:

  • Cancellation after booking confirmation.
  • Failed arrival or No-Show.
  • Early check-out.
  • Violation of House Rules or Terms & Conditions.
  • Refusal of accommodation due to invalid identification or fraudulent booking.
  • Property damage, illegal activities, abusive, threatening, or inappropriate behaviour.
  • Submission of false or misleading information during the booking process.
  • Bookings made after a previous reservation has been refused or cancelled by FlickStays.

9. Contact Us

For any questions regarding this Refund Policy, please contact:

FlickStays Pvt. Ltd.

Registered Office: Bengaluru, Karnataka, India

Reservations: +91 95355 19148

Guest Support: +91 77608 07290

Email: hello@flickstays.com